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Reducing Transactional Process Waste to Improve Lead Times

  • Greg Serio
  • Feb 11
  • 2 min read

Updated: Mar 3

In today’s competitive manufacturing environment, companies are constantly seeking ways to improve efficiency, reduce costs, and enhance customer satisfaction. One of the most overlooked areas of waste in operations is transactional process waste. A significant portion of product lead times is consumed by inefficient internal communication, redundant approvals, and manual data handling—factors that do not add value but instead slow down production.


The Hidden Cost of Transactional Process Waste


Transactional process waste refers to the non-value-added steps within a company’s workflow that create bottlenecks, delays, and inefficiencies. These inefficiencies arise due to:


  • Excessive internal approvals and handoffs

  • Inefficient order processing systems

  • Manual data entry and reconciliation

  • Poor coordination between departments

  • Lack of real-time visibility into order status and supply chain data


Each of these factors contributes to extended lead times, making it difficult to meet customer demand efficiently. While manufacturers often focus on optimizing physical production processes, they frequently overlook the impact of transactional inefficiencies on overall cycle time.


Out dated manual processes and approvals can add a tremendous amount of strain on your teams - odds are your teams inbox looks like this desk!
Out dated manual processes and approvals can add a tremendous amount of strain on your teams - odds are your teams inbox looks like this desk!

Streamlining Internal Communication to Get Products Out Faster

The key to reducing transactional process waste is improving internal communication and automation. Many manufacturing businesses still rely on outdated processes like email chains, spreadsheets, and paper-based workflows to manage operations. These methods create unnecessary delays and increase the likelihood of errors and miscommunication.

To streamline internal processes and reduce transactional waste:

  • Automate Routine Approvals: Implementing workflow automation tools eliminates redundant approvals and ensures timely decision-making.

  • Improve Data Visibility: Centralizing data with real-time dashboards prevents delays caused by miscommunication and missing information.

  • Eliminate Manual Data Entry: Using integrated software solutions reduces errors and speeds up processing times.

  • Enhance Cross-Department Collaboration: Standardized processes and digital communication tools reduce misalignment and keep teams on the same page.


Leverage Technology to Eliminate Transactional Waste


Modern tools such as Smartsheet and Power BI provide robust solutions for eliminating transactional inefficiencies. Smartsheet enables real-time task management and automated workflows, while Power BI offers advanced analytics and data visualization, giving teams clear insights into operational performance. By leveraging these tools, businesses can significantly reduce process delays, leading to faster lead times and improved productivity.


Reduce Your Lead Times—Take Action Today!


Reducing transactional process waste is critical for companies looking to improve efficiency and customer satisfaction. If your organization struggles with long lead times due to inefficient internal communication and manual processes, now is the time to take action.


Schedule a consultation with one of our experts to learn how Smartsheet, Power BI, and other automation tools can help eliminate costly transactional waste in your operations. Let’s work together to streamline your processes and accelerate your delivery timelines!



 
 
 

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